Users of social media and AI chatbots for health information are more likely to say they are convenient than accurate

Key takeaways: In a world where health information can come from countless sources outside of a doctor’s visit, social media and AI chatbots offer newer, digital-first avenues to health news and advice for some Americans. But these always-available alternatives don’t necessarily include guarantees of accuracy or understandability, and some of that shows in how users […]