Australia’s broken aged care home support system is ensuring that loved ones live and die without dignity

Alan Nicolle was already approved for urgent aged care supports, but delays and confusion under a ‘Kafkaesque’ system made his final days exhausting and painful

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Dying Australians approved for government-funded aged care home support are struggling to access it, with carers describing a system plagued by delays and lack of control around how funding is spent.

The accounts of carers and aged care assessors spoken to by Guardian Australia show that beyond the controversial, algorithm-driven assessment process for home care funding, many are left without adequate and timely support even after funding has been approved.